UX Designer

The airline industry faces pressures like few others – highly regulated, deeply competitive, ultra-visible and with incredibly tight margins. Worldwide over 800,000 pilots and crew must be perfectly aligned with flight schedules in ways that balance on-time performance, cost, compliance and crew satisfaction. That is where merlot.aero comes in. We unleash insights for high performance crews through powerful optimization and mobile automation software. A New Zealand success story, merlot.aero ensures 1.5 million perfect flights a year (and growing). We have a team of 120 strong, an amazing central Ponsonby location, and exciting plans for investment in growth and innovation.


We are looking for a champion for the UI/UX design of our mobile and web interfaces. This is a newly created role, and you will have the opportunity to join a fantastic team while having the ability to put your own stamp on our range of innovative and cutting-edge software.

You will have a lot of autonomy and will work closely with all sections of the business, from our amazing developers all the way up to the executive team.


  • Be embedded within our Engineering and Product teams.
  • Drive change by communicating insights and experiment results with client-side stakeholders as well as internal Merlot leadership.
  • Ask questions and conduct experiments to understand our product from the customers point of view.
  • Collaborate with others to create concepts, flow diagrams and wireframes that will be presented to stakeholders.
  • You will facilitate and design solutions that encompass an understanding of the business objectives, the technical constraints and the user needs.
  • Understanding user needs, analysing features and providing input into product roadmaps.
  • Pro-actively find ways we can improve our design methods, accuracy and workflow.
  • Collaborate with developers to ensure the feasibility of a design solution.


  • A strong user-centric design mindset with a minimum of 2-5 years UX/UI or UI experience.
  • You get excited about data, data visualisation and communication.
  • A sharp eye for design and detail.
  • A portfolio demonstrating an ability to produce high-quality web and mobile first interfaces.
  • Experience working with and/or managing design systems and tools
  • Experience working in an agile environment to deliver the full end-to-end design process.
  • Can-do approach and attitude
  • Someone who has a notebook and a pencil handy. All the time.
  • Empathy for users and passion for design
  • Love collaborating with others to create magic


  • HTML / JS and related libraries highly desirable
  • Experience in airline or transit industries


  • Innovative New Zealand software story headquartered from fantastic central Ponsonby location
  • Team events and lunches
  • Great culture with strong values